Technology
AI-Powered Customer Service Transformation
TechCorp Indonesia
The Challenge
Manual customer service processes causing delays and high operational costs. The company was struggling with response times and customer satisfaction.
Our Solution
Implemented AI-powered WhatsApp bot for automated customer support with intelligent routing and 24/7 availability. Integrated with existing CRM systems for seamless workflow.
Project Details
Client
TechCorp Indonesia
Industry
Technology
Duration
3 months
Technologies
AI/MLWhatsApp APICRM IntegrationNLP
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